Privacy Policy

Introduction

This Privacy Policy explains how crisp-learning collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and email address when you enroll in programmes
• Payment information processed securely through third-party providers
• Communication preferences and course progress data
• Information you provide when contacting our support team

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide access to purchased courses and programmes
• Process payments and send transaction confirmations
• Communicate with you about your account and our services
• Improve our website and educational content
• Send relevant updates about courses you've enrolled in
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our platform and process payments
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to processing of your information
• Withdraw consent where processing is based on consent
• Request data portability

To exercise these rights, contact us at [email protected].

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course access data is retained while your account remains active. Financial records are retained as required by law.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 42 Wellington Street, Manchester M3 4LW, United Kingdom